UPDATE: GSCCC is on the New Membership System AND Live with Volunteer Toolkit!

IMPORTANT NOTICE ON NEW SYSTEM
Parents and Volunteers, you should have received an email from Girl Scouts of the USA (GSUSA) Monday, December 19 with information on logging in to your Member Profile. If you did not receive your registration email, check your junk, spam or promotional folders. This login information will connect you to the new enhanced membership registration experience. Events and activities will continue to be purchased in eBiz, which is available now.

Volunteers, note that access to the toolkit is also available after you login using the information GSUSA provided.

Send any questions you have to customercare@gsccc.org. We apologize for any inconvenience and thank you for your patience!

Volunteer Toolkit is HERE!

The Volunteer Toolkit is now available for use by troop leaders, key volunteers, parents and caregivers. This digital resource can be accessed through your smartphone, tablet or computer; making it easy to use at any time.

Troop leaders and key volunteers will be able to streamline on-boarding and simplify troop management, meeting planning and program experiences, reducing their investment of time by half! Plus, they can communicate a Girl Scout's progress to parents.

UPDATE: GSCCC is Moving to a New Membership System AND Going Live with Volunteer Toolkit Sooner than Anticipated!

IMPORTANT NOTICE ON NEW SYSTEM

• Parents and Volunteers, keep an eye on your inbox. You will receive an initial email from Girl Scouts of the USA (GSUSA) this Friday, December 16, 2016, notifying you that a separate login information email will be coming to you. Then you will receive your login information from GSUSA on Monday, December 19, 2016, which will connect you to the new enhanced membership registration experience. Also, note that events and activities will continue to be purchased in eBiz and will be available the same time.
• Volunteers, please note that access to the toolkit will be available after you login using the information GSUSA will email next week.

Send any questions you have to customercare@gsccc.org. We apologize for any inconvenience and thank you for your patience!

GSCCC is Moving to a New Membership System AND Going Live with Volunteer Toolkit!

IMPORTANT NOTICE ON NEW SYSTEM

• Parents and Volunteers, keep an eye on your inbox. You will receive a login and password from Girl Scouts of the USA (GSUSA) on Tuesday, January 3, 2017, which will connect you to the new enhanced membership registration experience. Also, note that events and activities will continue to be purchased in eBiz and will be available later this month. There will be a brief break in this service.
• Volunteers, please note that access to the toolkit will be available after you login using the information GSUSA will email at the end of this month. The Volunteer Toolkit (VTK) is the ultimate resource for a troop leader and one parents will benefit from as well. It will help leaders plan meetings, communicate with parents and check out great badge opportunities for your girls.

Send any questions you have to customercare@gsccc.org. We apologize for any inconvenience and thank you for your patience!

The Opportunity Catalog is Coming!

Have you heard? Our new Opportunity Catalog is going live near the end of December 2016.  This will bring more opportunities for girls, troops and volunteers at Girl Scouts of Colonial Coast than ever before! This means instant access to add troop openings, volunteer opportunities and updating troop information at the click of a button. This amazing new tool lets parents find and join a troop instantly during the online registration process.

We know you are excited so here’s a quick overview:
The new troop catalog can be utilized by troop leaders to:

• Add new troop openings
• Change meeting dates/locations
• Find new troop volunteers

Volunteer Toolkit is Coming!

The Volunteer Toolkit will be available soon for use by troop leaders, key volunteers, parents and caregivers. This digital resource can be accessed through your smartphone, tablet or computer, making it easy to use at any time.

Troop leaders and key volunteers will be able to streamline on-boarding and simplify troop management, meeting planning and program experiences, reducing their investment of time by half! Plus, they’ll be able to connect with other volunteers and communicate a Girl Scout's progress to parents. Parents can use the parent portal that will make it easier to communicate with their Girl Scout’s troop leader, manage their daughter’s schedule, and stay involved in her Girl Scout experience.

What can you do now? Take a few minutes and view these five videos and find out how user-friendly the Volunteer Toolkit is.

Watch your mailboxes. Login information will be sent out to all troop leaders, key volunteers, parents and caregivers in mid-December.

Getting Ready for Customer Engagement Initiative (CEI) in the New Membership Year

We have THREE big CEI things you need to know for this month.

1. The next Membership Year is almost here. Parents and volunteers, make sure you renew your and your girls' memberships on eBiz. Troop leaders, make sure you get your troop's information in the Troop Opportunity Catalog by filling out the form before Friday, September 30. We have girls lining up at the door to join Girl Scouts, and we need your help to show them some Girl Scout sisterhood. Filling out the Opportunity Catalog Form will get these girls a spot.

Customer Engagement Initiative (CEI): Organizational Alignment at GSCCC

On August 1, 2016, GSCCC aligned our staff to new teams in preparation for new technology enhancements coming later this year. This organizational alignment creates an improved volunteer and membership experience. The new structure provides more specialized task-focused functions for staff so member questions and concerns are managed in a more effective way, volunteers can spend more time with girls, and staff can spend more time helping new members get started with Girl Scouts.

More details and descriptions of new teams can be found here.

Get Ready for the Customer Engagement Initiative (CEI)

Get ready. In the next six months, big things are happening at Girl Scouts of the Colonial Coast, and we need your help preparing. First, here’s a recap of the new and awesome things you’ll start seeing.

1. Organizational realignment – The new structure will provide more specialized task-focused functions for staff to make us more efficient in serving you, our amazing members.

Reminder – VST Early Renewal and Opportunity Catalog Webinar

Register now for the Volunteer Support Team Webinar – Early Renewal and Opportunity Catalog.

Monday, March 28, 7-8 p.m.

Renewing registrations now for the next membership year benefits girls, troops and service units. Find out about early renewal timelines and incentives and how you can support troop leaders and families during the early renewal period. Get a sneak peek of this year’s early renewal patch for all girls who renew their membership before June 6. Learn about the new Opportunity Catalog, the next stage in implementing our Customer Engagement Initiative to provide better service to you and all Girl Scout customers.

Volunteer Support Team Webinar Series

Introducing a webinar series for support team volunteers. Attend these webinars to receive timely and important information to help you in your VST role. All webinars will be recorded and available for viewing after they are presented live.